For years, teletherapy has been pitched as the next frontier in mental-health care. Advocates argued that telehealth could make counseling more accessible and convenient for everyone, with particular benefits for those who lived in health care deserts or who couldn’t regularly drive back and forth to see a clinician. Since the start of the pandemic, telehealth has indisputably improved mental-health care access—but not to such an extent that it delivers on promises of revolutionizing the mental-health system.
Read more about the data on telehealth usage broken down by demographics.